Anti-spam
Conectoo does not tolerate spam. For being sure that none of our clients
does not send spam, Conectoo uses a strict set of rules for limiting
and monitoring potential spam messages.
Why
we don't like spam
Because we lose time for identifing, deleting or marking them as spam.
Because it invades our Inbox and because many times spam messages
are more numerous than ordinary and useful messages.
Because it lowers customer trust in email communication, and it affects
our reputation as legitimate senders, because it costs us time and
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Because
of all these reasons, Conectoo activity militates against using
spam.
What
we consider to be spam
A spam message is : a) any message sent to its recipient without
its previous agrement, including email addresses collected from
discussion lists or web sites, and/or b) any message that promotes
illegal activities, like drug traffic or prostitution.
Why
you receive messages delivered by Conectoo
If you have received a message delivered by Conectoo, it means that:
a) you are one of the Conectoo users, b) your email address is included
in one or more subscription lists managed by Conectoo users or c)
somebody (identified by its email address and name) has recommended
you one of the newsletters delivered by Conectoo.
For not receiving anymore messages from Conectoo users, you can
easily unsubscribe by using your unsubscription link found in every
message and confirming your option in the confirmation email.
Information
security and confidentiality
Conectoo manages two types of confidential information: a) personal
data of its users and b) personal data of the subscribers of the
newsletters managed by its users. We apply strict security measures
for protecting the managed data and assuring that no data is lost,
exposed, modified or used in any other purposes that those assumed.
We will not sell, rent or share any confidential information unless
with the written agreement of its owner or at the order of a court
of law. All the confidential information sent to us is available
only to those to which it was sent for contacting you or sending
emails on your request.
The termination of any account implies total deletion of all the
information associated with that account, including the user account
information and those of its lists subscribers.
Anti-spam
policy enforcement
Recognizing its responsibility as a provider of email service provider,
Conectoo has implemented a set of strict rules for limiting, discouraging
and monitoring the sending of potential spam messages. These rules
include, but are not limited to, the following:
- Automatic adding of a functional and visible unsubscription
link in all messages sent, if it was not added by the sender
- Automatic processing of any unsubscription request, imediately
after confirmation
- Implementation of a duble-option subscription procedure, which
can be used by all customers
- Continuous monitoring of the invalid addresses, spam reports,
unsubscription rates for every newsletter sent
- Development of a special section for reporting
possible spam by users, together with the postmaster@conectoo.ro
email address
- Continuous monitoring of subscribers adding operations from
inside and outside the application, using the Aero API
- Posibility to suspend or cancel any Conectoo user account which
are suspected to sent spam messages
Communication
rules applied by all Conectoo users
Conectoo users do not send spam messages, or, if contrary, assume
all the legal and contractual responsibilities. Recognizing the importance
of sending non-spam messages, Conectoo users apply a set of rules
that increase the deliverability of their newsletters. The following
set of communication rules is necessary, but not always sufficient,
for all Conectoo users:
- Conectoo users will not use email addresses gathered from web
sites or discussion groups
- Conectoo users will not use bought email lists and will not
transfer the email addresses from one list to another
- Conectoo users will use only email addresses of subscribers
who requested this subscription by a double-option mechanism
- Conectoo users don't send newsletters with inadequate or irrelevant
content
- Conectoo users don't try in any way elimination or deactivation
of the unsubscription link from the sent message
ISP
admin relations
If you represent an ISP or mail administrator, and would like to get
in touch with us, please write us at office@conectoo.ro.
If you would like to report possible spam messages delivered by Conectoo
who reached your network, write us at postmaster@conectoo.ro.
Please include all the relevant information and forward one of the
spam-suspected messages. We assure you we will analyze the information
sent with attention and take all the measures required.
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